Terms of service

Terms of Service

Last Updated: July 2026

1. About Us

This website is operated by Phish Bites ("we", "our", "us"). By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service.

If you do not agree to these terms, please do not use our website or purchase our products.

2. Products and Availability

We make every effort to ensure product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur.

We reserve the right to:

  • Amend product descriptions and specifications
  • Change prices without notice
  • Discontinue products at any time
  • Refuse or cancel orders where necessary

All orders are subject to acceptance and stock availability.

3. Product Use

Phish Bites products are intended solely for recreational angling and fishing purposes.

By purchasing our products, you acknowledge and agree that:

  • Our products are not intended for human consumption.
  • Products should not be eaten, ingested, or used as food.
  • Products should be kept out of reach of children.
  • Products should only be used for their intended purpose.
  • Certain products may contain flavourings, attractants, spices, colourings, or other ingredients that may cause irritation if they come into contact with eyes or sensitive skin.

Users should wash their hands after handling bait products and avoid contact with eyes, mouth, and face.

Phish Bites accepts no responsibility for misuse of products or use outside their intended purpose.

4. Orders and Payment

When you place an order, you are making an offer to purchase goods from us.

We reserve the right to refuse or cancel orders for reasons including:

  • Product unavailability
  • Pricing errors
  • Suspected fraudulent activity
  • Breach of these Terms

Payment must be received before goods are dispatched.

5. Shipping and Delivery

We aim to dispatch orders promptly, but delivery times are estimates only.

We are not liable for delays caused by:

  • Postal services
  • Couriers
  • Customs processes
  • Weather events
  • Circumstances outside our reasonable control

Risk in the goods passes to you upon delivery.

6. Returns and Refunds

Our Returns & Refunds Policy forms part of these Terms of Service.

Customers have statutory rights under UK consumer law, which are not affected by these Terms.

For full details regarding returns, refunds, and exchanges, please refer to our Returns Policy.

7. Fishing Results

While our products are designed and tested to attract fish, we do not guarantee catches, catch rates, personal bests, competition results, or any specific fishing outcomes.

Fishing success depends on numerous factors beyond our control, including location, weather, water conditions, fish behaviour, and angler experience.

8. User Content

Where customers submit photographs, videos, reviews, testimonials, or social media content featuring Phish Bites products, they grant us a non-exclusive, royalty-free licence to repost, share, and use that content for marketing and promotional purposes.

Where practical, we will endeavour to credit the original creator.

If you would like content removed, please contact us.

9. Intellectual Property

All content on this website, including:

  • Logos
  • Branding
  • Product names
  • Product photography
  • Graphics
  • Videos
  • Written content

is the property of Phish Bites unless otherwise stated. (Our blog consists of mostly stock imagery provided Pixabay, please contact us for the removal of any content)

No content may be copied, reproduced, distributed, or used without our prior written permission.

10. Website Use

You agree not to:

  • Use the website unlawfully
  • Attempt to gain unauthorised access to the website or its systems
  • Introduce malicious software or harmful code
  • Interfere with the operation of the website

We reserve the right to restrict or terminate access to users who breach these Terms.

11. Limitation of Liability

To the fullest extent permitted by law, Phish Bites shall not be liable for:

  • Indirect or consequential losses
  • Loss of profits
  • Loss of business opportunities
  • Damage arising from misuse of products
  • Delays or failures outside our reasonable control

Nothing in these Terms excludes liability where such exclusion would be unlawful under UK law.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

13. Changes to These Terms

We may update these Terms from time to time.

Any changes will be published on this page and take effect immediately upon publication.

Continued use of the website constitutes acceptance of any revised Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms or use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact:

Email: hello@phishbites.co.uk

Website: www.phishbites.co.uk